Cancellation Policy

Last updated: August 28, 2026

This Cancellation Policy explains how to stop automatic renewal of a paid plan on sugardaddyplanet.us (the “Platform”). Read it with our Terms of Use, Refund Policy and Privacy Policy. If this page and the Terms of Use differ, the Terms of Use control, except where a non-waivable automatic-renewal statute requires otherwise.

You subscribed online. You can cancel online, from your account, in a few clicks — no phone call, no live chat and no form that we require you to mail. That design is intended to meet the Restore Online Shoppers’ Confidence Act (ROSCA), 15 U.S.C. § 8403, and state automatic-renewal laws that apply to us, including California’s Automatic Renewal Law as amended (Cal. Bus. & Prof. Code §§ 17600–17606): same medium as signup, no steps that obstruct or delay cancellation, and no minimum term.

1. Scope

This Policy applies to paid subscriptions on the Platform:

• Monthly plans
• Quarterly plans
• Annual plans
• Any later subscription product sold through the same checkout

Polaris Nexus LLC operates the Platform, is Merchant of Record and processes cancellations. This Policy does not govern payments between users. We do not collect or cancel those.

2. Your Right to Cancel at Any Time

You may cancel auto-renewal at any time, for any reason or for no reason. There is no minimum commitment and no cancellation fee.

Cancellation turns off the next and later automatic charges. It does not, by itself, end access you already paid for. You keep paid features until the end of the current billing period. You will not be charged again unless you reactivate.

For annual plans, where state law requires it (including California consumers), we send a renewal reminder before the renewal date, with the term, the amount or range of the charge and how to cancel. You do not have to wait for that email to cancel.

3. How to Cancel — Step by Step

Cancel from your account. You do not need to contact support:

1. Log in at sugardaddyplanet.us.
2. Go to Account Settings → Subscription.
3. Click Cancel Subscription and confirm.

You will get a confirmation email at the address on the account. Keep it. The screen after you confirm will also show that auto-renew is off and the date paid access ends.

We will not require you to take a survey, accept a discounted “save” offer, or call a phone number in order to finish cancellation. If we show an optional offer, you can dismiss it and complete the cancel in the same flow.

3.1 If you cannot cancel in your account

If the button fails, you cannot log in, or you subscribed by a method that the in-account control does not cover, email info@sugardaddyplanet.us with the subject Cancel my subscription and include:

• Username and email on the account.
• That you want auto-renew stopped.

You may also use our contact form. We will process the request within two business days and send confirmation. Auto-renew stops as of the date we receive a clear request, even if our reply comes later. Access already paid for still runs to the end of that period, unless you also ask us to close the account (Section 7).

Email is a backup. It is not a substitute we can require when the online button works.

4. What Happens When You Cancel

• Auto-renew is turned off. No further charges unless you reactivate.
• Paid features stay on until the last day of the current billing period.
• Your profile stays visible for the rest of that paid period unless you hide it, deactivate it or close the account.
• Messages, photos and conversations remain subject to the Privacy Policy.
• When the paid period ends, the account drops to free access: you can still log in, edit your profile and browse, but messaging and other paid features lock.

Cancelling the subscription is not the same as deleting the account. To delete the account, use Section 7.

5. Cancellation and Refunds

Cancellation stops future renewals. It does not refund the current period.

Refunds — billing errors, unauthorized charges, an unresolved outage on our side, product discontinuation, or a refund required by law — are only those listed in the Refund Policy. If you want money back as well as a cancel, say so in a separate refund request as that Policy describes.

6. Reactivating Your Subscription

1. Log in.
2. Go to Account Settings → Subscription.
3. Choose a plan and complete checkout, including consent to auto-renewal.

Profile, messages and connections stay unless you deleted them. Reactivation starts a new paid term from the payment date, at the price then shown. It does not credit unused days from an old term that already ended.

7. Closing Your Account Permanently

To delete the account as well as stop renewal, use Account Settings → Close Account, or email us if you cannot log in. Closing the account:

• Stops auto-renewal immediately.
• Removes the profile from search and from other users’ view.
• Starts the deletion and retention process in the Privacy Policy.

Closing the account before the paid period ends does not refund the unused days, except as the Refund Policy allows. If you want the access you already paid for, cancel auto-renewal first (Section 3) and close the account after the period ends.

If you closed by mistake, email info@sugardaddyplanet.us within 30 days. We may restore the account if the data is still available. After that window we delete or de-identify remaining account data as the Privacy Policy states, except records we must keep (billing, fraud, legal hold).

8. Cancellation or Suspension Initiated by Us

We may suspend or end a subscription and access if you breach the Terms of Use, Community Guidelines or Anti-Trafficking & No-Escort Policy, including:

• Fraudulent or unauthorized payments, or abusive chargebacks.
• Impersonation, fake profiles or photos used without the right to use them.
• Offering or soliciting escort services, prostitution or sex-for-consideration.
• Harassment, threats or abuse.
• Circumventing age verification or using the Platform as a minor.
• Conduct that endangers users, minors or the integrity of the Platform.

Termination for cause does not include a refund, per the Refund Policy. If we discontinue the Platform or a paid product (not a for-cause ban), we will give reasonable notice where we can and refund unused paid time pro rata, as the Refund Policy states.

9. Payment Method and Taxes After Cancellation

No further subscription charges should appear after a successful cancel, other than a renewal already submitted to the processor before the cancel took effect. If that happens, contact us and we will refund that renewal under the Refund Policy.

If a refund is approved, it goes to the original payment method, in U.S. dollars, and includes any sales tax we collected on that charge.

10. Confirmation and Records

After you cancel in-account or we process an email request, we send confirmation to the account email. Save it. If you do not see it within 24 hours, check spam and write to info@sugardaddyplanet.us so we can confirm status. We keep cancellation records as needed to show compliance with automatic-renewal laws and to handle billing disputes.

11. Changes to This Policy

We may update this Cancellation Policy. The “Last updated” date is the version in force. Material changes will be announced through the Platform or another reasonable channel. A cancel you already completed stays in effect.

12. Contact

• Cancel backup / questions: info@sugardaddyplanet.us (subject: Cancel my subscription)
• Contact form: sugardaddyplanet.us/contact
• Operator & Merchant of Record: Polaris Nexus LLC, 1621 Central Ave, Cheyenne, WY 82001, United States.