Cancellation Policy
Cancelling should be as easy as signing up. This policy explains how to cancel your subscription, what happens when you do, and what to expect afterward.
Last updated: June 17, 2026
This Cancellation Policy explains how to cancel your subscription on sugardaddyplanet.us (“the Platform”), what happens when you do, and what to expect afterward. It should be read together with our Terms of Use, Refund Policy and Privacy Policy.
Our goal is simple: cancelling should be as easy as signing up. You can cancel anytime, in a few clicks, directly from your account — no phone calls, no emails, no forms, and no need to speak to anyone. This also reflects U.S. automatic-renewal laws, which require that cancelling be at least as simple as the sign-up that started your subscription.
1. Scope
This Policy applies to all paid subscriptions on sugardaddyplanet.us, including:
- Monthly subscriptions
- Quarterly subscriptions
- Annual subscriptions
- Any future subscription product offered on the Platform
Polaris Nexus LLC operates the Platform, acts as Merchant of Record for all transactions, and is responsible for processing cancellations.
2. Your Right to Cancel at Any Time
You can cancel your subscription at any time, for any reason or for no reason at all. There is no minimum commitment period and no cancellation fee.
When you cancel, you stop the automatic renewal of your subscription. You keep access to the paid features until the end of the current billing period, and you will not be charged again unless you choose to reactivate.
3. How to Cancel — Step by Step
You can cancel directly from your account, in three steps, without contacting customer support:
- Log in to your account at sugardaddyplanet.us.
- Go to Account Settings → Subscription.
- Click Cancel Subscription and confirm.
That’s it. You will receive a confirmation email at the address associated with your account. No phone call, no email, no forms.
3.1 If you cannot cancel through your account
In the rare event that the cancellation button is not working or you cannot access your account, email us at info@sugardaddyplanet.us with the subject line “Cancel my subscription” and include:
- The username and email address associated with your account.
- The date you wish the cancellation to take effect (immediately or at the end of the current period — by default, the end of the current period).
We will process the cancellation within 2 business days and send you a confirmation. The cancellation takes effect from the date of your request, regardless of when we process it. You may also contact us through our contact form.
4. What Happens When You Cancel
- You keep access to all paid features until the end of the current billing period.
- No further charges will be made to your payment method, unless you reactivate the subscription.
- Your profile remains visible to other users for the rest of the paid period, unless you also choose to deactivate or close your account.
- Your messages, photographs and conversations are preserved during the paid period and, after it ends, are subject to the retention periods described in our Privacy Policy.
- After the paid period ends, your account is downgraded to free access: you can still log in, edit your profile and browse the Platform, but features reserved for paid subscribers are deactivated.
Cancelling your subscription is not the same as closing your account. To delete your account permanently, see Section 7.
5. Cancellation and Refunds
Cancelling your subscription stops future renewals; on its own, it does not generate a refund of the current period.
Whether a refund applies depends on our Refund Policy — including any refund window that may be offered and the specific situations that qualify for a refund. If you believe you are entitled to a refund in addition to cancellation, please request it expressly as described in our Refund Policy.
6. Reactivating Your Subscription
If you change your mind, you can reactivate your subscription at any time:
- Log in to your account.
- Go to Account Settings → Subscription.
- Select a plan and complete the payment.
Your previous profile, messages and connections remain intact. Reactivation begins a new billing cycle from the date of payment.
7. Closing Your Account Permanently
If you want to permanently delete your account in addition to cancelling your subscription, you can do so from Account Settings → Close Account. Closing your account:
- Cancels any active subscription immediately.
- Removes your profile from search results and from other users’ visibility.
- Triggers the data retention and deletion process described in our Privacy Policy.
Important: closing your account before the end of a paid period does not entitle you to a refund of the remaining period, except in the cases described in our Refund Policy. If you want to keep using the paid features you have already paid for, cancel the auto-renewal first (Section 3) and close your account only after the period ends.
If you ever change your mind, you can request reactivation of a closed account by writing to info@sugardaddyplanet.us within 30 days of closure, after which your account data is deleted in accordance with our Privacy Policy.
8. Cancellation Initiated by Us
We reserve the right to suspend or cancel your subscription and access to the Platform if you breach our Terms of Use, Community Guidelines or Anti-Trafficking & No-Escort Policy, including but not limited to:
- Fraudulent or unauthorized payments.
- Impersonation, fake profiles or use of third-party photographs without consent.
- Offering or soliciting escort or sexual services in exchange for money.
- Harassment, threats or abuse toward other users.
- Attempts to circumvent age verification.
- Any other conduct that endangers the safety or integrity of the Platform or its users.
Refunds in these cases are governed by our Refund Policy. We also reserve the right to discontinue the Platform or any of its features; if we do so, we will inform users with reasonable advance notice and refund the unused portion of any active paid subscription.
9. Payment Method and Taxes After Cancellation
If you cancel and a refund applies under our Refund Policy, the refund is issued to your original payment method and includes any applicable sales tax that was charged.
10. Confirmation and Records
After every cancellation, we send a confirmation email to the address associated with your account. We recommend you keep this email as proof of cancellation. If you do not receive the confirmation email within 24 hours of cancelling, check your spam folder and contact us at info@sugardaddyplanet.us so we can verify the status of your account.
11. Changes to This Cancellation Policy
We may update this Cancellation Policy from time to time to reflect changes in U.S. law, technology or our business practices. The “Last updated” date at the top indicates the version in force. Material changes will be communicated through our usual channels with reasonable notice.
12. Contact
For questions about cancelling your subscription:
- Email: info@sugardaddyplanet.us
- Contact form: sugardaddyplanet.us/contact
- Operator & Merchant of Record: Polaris Nexus LLC, 1621 Central Ave, Cheyenne, WY 82001, United States.